Agata Hexe® Support
Stop living in the inbox.
A script-first support and moderation engine for creators and small teams. It answers the repetitive questions and moderates your channels automatically — you only open the app for the exceptions.
One engine, three jobs
Reply for you
Auto-replies for email, web chat and DMs — answered from your own knowledge, in multiple languages. Scripts first; the LLM is only a safety net, never the default.
Moderate your channels
Content moderation across YouTube, Instagram, Facebook, TikTok and reviews — hate, spam and harassment handled before anyone sees them.
You see only the exceptions
The engine resolves most of it on its own and escalates the rest. You open a short queue of cases that need human judgment, not an overflowing inbox.
Why it's different
Script-first, not AI-first
Deterministic, auditable answers by default. The LLM only handles what the rules can't classify — so cost and tone stay yours.
The value is in the curation
You invest in the catalog once and it pays off on every message. The model is the safety net, not the product.
Your brand, not ours
No vendor branding on outgoing messages, and your data lives on infrastructure we control — not a third party's.
EU-ready by design
DSA statements of reasons and one-click transparency reports, with GDPR retention and erasure built in — not bolted on.
See it running.
The full product lives at support.agatahexe.com.
Go to Agata Hexe® Support